Job Description:
We are seeking an experienced SAP CRM Consultant to design, implement, and support customer relationship management solutions that drive sales, marketing, and service excellence within the SAP ecosystem.
Responsibilities:
- Configure and support SAP CRM modules (Sales, Marketing, Service).
- Analyze business processes and translate them into SAP CRM solutions.
- Integrate CRM with ECC or S/4HANA (SD, MM, FI) modules.
- Develop and maintain workflows, partner functions, and pricing procedures.
- Support middleware integration between SAP CRM and other systems.
- Conduct system testing, end-user training, and provide post-implementation support.
Requirements:
- 3–6 years of experience in SAP CRM implementation or support.
- Strong understanding of CRM sales cycles, service processes, and campaign management.
- Experience with SAP Cloud for Customer (C4C) or SAP CX suite preferred.
- Excellent analytical, communication, and client interaction skills.