Privacy statement

Forestallers Technologies (“Forestallers,” “we,” “us,” or “our”) respects the privacy and confidentiality of customer information. This Privacy Statement explains how Forestallers may collect, use, process, store, protect, and disclose information in connection with Forestallers products, services, websites, software, platforms, product materials, documentation, support services, implementation services, marketplace listings, and related business activities.

1. Scope

This Privacy Statement applies to information collected or processed by Forestallers in connection with our products, services, websites, support activities, sales activities, implementation projects, and customer communications.

This Privacy Statement does not apply to third-party websites, marketplaces, platforms, cloud providers, enterprise software providers, or external services that may be linked to, integrated with, or used alongside Forestallers products. Those third-party services are governed by their own privacy statements and contractual terms.

2. Information We May Collect

Forestallers may collect business contact information, including name, company name, business email address, phone number, job title, company address, and communication records.

Forestallers may collect account and commercial information, including customer name, authorized users, license details, subscription details, renewal status, support entitlement, order information, billing information, and payment-related records.

Forestallers may collect technical information, including system configuration details, environment information, browser information, device information, IP address, access logs, error logs, usage logs, application logs, performance information, integration details, and troubleshooting data.

Forestallers may collect product-related information necessary to provide, support, or improve our products and services, including configuration data, metadata, mapping files, validation results, execution logs, reports, support tickets, and customer-provided documentation.

Forestallers does not intentionally collect sensitive personal information unless required for the agreed service and legally permitted.

3. Customer Data

Customer business data remains the responsibility of the customer. The customer is responsible for ensuring that all data provided to or processed through Forestallers products or services is lawful, authorized, accurate, and appropriate for the intended use.

Customers should not provide sensitive personal data, regulated data, health data, financial account data, government identification numbers, or unnecessary personal information unless required for the agreed service and legally permitted.

Where Forestallers processes personal data on behalf of the customer, the customer remains responsible for determining the lawful basis, purpose, scope, retention requirements, and compliance obligations associated with that data.

4. How We Use Information

Forestallers may use collected information to provide, operate, maintain, secure, support, and improve our products and services.

Forestallers may use information to configure products, troubleshoot issues, respond to support requests, provide implementation assistance, manage licenses, process renewals, maintain customer accounts, communicate with customers, and provide product updates.

Forestallers may use information to monitor performance, improve reliability, detect errors, protect against unauthorized access, investigate security issues, comply with legal obligations, enforce contractual rights, and protect the security and integrity of our products and services.

Forestallers may use aggregated or de-identified information for product improvement, analytics, security, internal reporting, and business planning, provided such information does not identify the customer or individual users.

5. How We Share Information

Forestallers may share information with authorized employees, contractors, consultants, service providers, cloud providers, support partners, legal advisors, auditors, marketplace providers, or other third parties only where necessary to provide products or services, support customers, comply with legal obligations, or protect Forestallers’ legitimate business interests.

Forestallers does not sell customer personal data.

Forestallers may disclose information when required by law, regulation, legal process, court order, government request, or to protect the rights, property, or safety of Forestallers, customers, users, or others.

6. Data Security

Forestallers uses commercially reasonable administrative, technical, and organizational safeguards designed to protect customer information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, role-based permissions, secure communication practices, restricted internal access, logging, monitoring, confidentiality obligations, and vendor management practices.

No system, network, or transmission method can be guaranteed to be completely secure. The customer remains responsible for securing its own systems, cloud environments, infrastructure, networks, databases, users, credentials, authorizations, backups, and internal security controls.

7. Data Retention

Forestallers retains information only for as long as necessary to provide products and services, comply with legal and contractual obligations, resolve disputes, enforce agreements, maintain business records, support renewals, and meet security or audit requirements.

Retention periods may vary depending on the type of information, the customer agreement, legal requirements, and business purpose.

Upon request and subject to applicable legal and contractual obligations, Forestallers may delete, return, anonymize, or restrict access to customer information in accordance with the applicable agreement.

8. International Data Transfers

Customer information may be stored or processed in the United States or other locations where Forestallers, its service providers, or authorized partners operate.

Where required by applicable law, Forestallers will use appropriate contractual, technical, and organizational safeguards for cross-border data transfers.

9. Cookies and Website Data

Forestallers websites, portals, or online services may use cookies, analytics tools, or similar technologies to operate websites, improve user experience, analyze usage, remember preferences, support security, and understand engagement.

Users may manage cookie preferences through browser settings or website controls where available. Disabling cookies may affect certain website, portal, or product functionality.

10. User Rights

Depending on applicable law, users may have rights to request access, correction, deletion, restriction, portability, or objection regarding their personal data.

Requests may be submitted using the contact information below. Forestallers may need to verify the requester’s identity and may deny or limit requests where permitted by law or where data is required for contractual, legal, security, or operational purposes.

Where Forestallers processes personal data on behalf of a customer, Forestallers may direct the request to the customer as the data controller or primary decision-maker.

11. Third-Party Services

Forestallers products and services may integrate with or depend on third-party software, cloud services, marketplaces, hosting providers, databases, identity providers, analytics tools, support platforms, payment processors, or other external services.

The privacy practices of third-party providers are governed by their own privacy statements and contractual terms. Forestallers is not responsible for the privacy or security practices of third-party services.

12. Children’s Privacy

Forestallers products and services are intended for business and enterprise use. They are not directed to children, and Forestallers does not knowingly collect personal information from children.

13. Updates to This Privacy Statement

Forestallers may update this Privacy Statement from time to time to reflect changes in our products, services, legal requirements, business practices, or security processes.

The updated version will be effective when posted or otherwise made available.

14. Contact

For privacy-related questions or requests, please contact:

Forestallers Technologies, info@forestallers.com